Professional Training
Customer Service Management Courses
Customer service management courses are designed to provide individuals with the skills and knowledge needed to effectively manage customer interactions and deliver exceptional customer experiences. These courses cover a range of topics, including customer relationship management, customer service strategies, communication techniques, and problem-solving skills. Here are some examples of customer service management courses you might consider:
Customer Service Fundamentals,Customer Experience Management,Communication Skills for Customer Service, Managing Customer Relationships,Service Quality and Continuous Improvement,Complaint Handling and Conflict Resolution,Service Recovery and Customer Retention,Leadership in Customer Service,Multichannel Customer Service Management etc
MAXIMEDGE TECHNOLOGY AND CONSULTING LIMITED is a dynamic Professional Training, Manpower Capacity Development Organization and CPD training provider based in Nigeria with offices and training centers strategicaly located in Nigeria fastest growing cities PORT HARCOURT, LAGOS, ABAKILIKI ABUJA, WARRI, Etc. with online blended training.
We have garnered relevant accreditations from national and international accrediting bodies , chartered institutes, councils, organizations and affiliated with national and international Professional Certification bodies.